Refund policy

Thank you for shopping with One Thirteen Candle Co. Each product is hand-poured with care, and we’re grateful for your support of our small business.

Please note that all sales are final, and we do not accept returns or issue refunds.

However, your satisfaction matters deeply to us. If your order arrives damaged, incorrect, or if there’s another issue, we ask that you contact us within 14 business days of receiving your order. We’ll do our best to make it right.

How to Reach Us
If you have a concern with your order, please email us at:
📧 1.13candleco@gmail.com

Include your order number, a description of the issue, and clear photos if applicable. This helps us respond quickly and thoroughly.

Thank you for choosing One Thirteen Candle Co. We appreciate your business and the opportunity to serve you.

Warm regards,
The One Thirteen Candle Co Team