Shipping policy

Certainly! Here's your updated Shipping Policy for One Thirteen Candle Co, now including a local drop-off option for eligible areas:


Shipping Polic

Thank you for shopping with One Thirteen Candle Co. Below you'll find important information about how and when your order will be processed, shipped, or delivered.


Order Fulfillment

  • In-stock items are typically processed and shipped within 2–3 business days (Monday–Friday, excluding holidays).

  • Custom or made-to-order items may require additional processing time. If your order will take longer than the standard timeframe, we will contact you directly with an updated estimate.


Shipping Timeframes

Shipping time (transit time after fulfillment) will vary based on your location and the shipping method selected at checkout. Tracking details will be emailed once your order ships.


Local Drop-Off Option

We are happy to offer a local drop-off option for customers located within a designated delivery zone. If your delivery address qualifies for local drop-off, the option will appear at checkout.

  • Local drop-off is available only within certain geographic parameters (e.g., ZIP codes or distance radius).

  • Drop-offs are typically completed within 2–3 business days after order processing.

  • If your location qualifies and you select this option, we will contact you to confirm the drop-off timeframe.


Holiday & Time-Off Notices

Any delays due to holidays, closures, or scheduled time off will be clearly posted on our home page. We recommend checking for any announcements before placing your order, especially during peak seasons.


Questions?

If you have any questions or need assistance with your order, feel free to reach out:
📧 1.13candleco@gmail.com

We appreciate your support and look forward to delivering something special to your door.

The One Thirteen Candle Co Team